9 - From Hustle to Harmony: Mastering Business Growth with AI and Authenticity

Bo Jakins

Published on: 01/08/2025

In this episode of "Bridging Success," host Bo Jakins interviews business coach and Fractional COO/CFO Young Han. Young shares his entrepreneurial journey, emphasizing the importance of building scalable systems, leveraging technology, and integrating work with personal life. Young offers practical advice on intentional business growth, the power of storytelling, and the need for clarity in business priorities, providing actionable insights for founders and executives aiming to scale effectively in a changing landscape.

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8 - From Pinball Machines to Productivity: The Unconventional Path to Call Center Success

Bo Jakins

Published on: 25/07/2025

In this episode of *Bridging Success*, host Bo Jakins talks with Richard Blank, CEO of Costa Rica's Call Center, about his journey of building a thriving call center in Costa Rica. Richard discusses the importance of human connection, workplace culture, and adapting to technological change, as well as his approach to employee engagement through gamification. Listeners will gain valuable insights on entrepreneurship, perseverance, and the essential role of empathy in customer service.

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7 - Tech Meets Talent: The Modern Path to Entrepreneurial Success

Bo Jakins

Published on: 18/07/2025

In this episode of the "Bridging Success" podcast, host Bo Jakins interviews Renee Hastings, President and CEO of Executive Help Now. Renee shares her inspiring journey from humble beginnings in an Amish community to leading a virtual assistant agency. Renee emphasizes the importance of embracing unique talents and staying ahead of industry trends to deliver exceptional value to clients.

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6 - Understanding Consumer Needs: The Key to Successful Design and Innovation

Bo Jakins

Published on: 11/07/2025

In this episode of the "Bridging Success" podcast, host Bo Jakins interviews Ravi Sawhney, CEO and Founder of RKS Design and creator of the psycho aesthetics framework. Ravi shares insights from his career, including his work on the iconic Teddy Ruxpin toy and his human-centered design philosophy. The discussion covers the importance of understanding consumer needs, the evolution of design and innovation, and current projects at RKS Design.

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