Leadership

9 - From Hustle to Harmony: Mastering Business Growth with AI and Authenticity

Bo Jakins

Published on: 01/08/2025

In this episode of "Bridging Success," host Bo Jakins interviews business coach and Fractional COO/CFO Young Han. Young shares his entrepreneurial journey, emphasizing the importance of building scalable systems, leveraging technology, and integrating work with personal life. Young offers practical advice on intentional business growth, the power of storytelling, and the need for clarity in business priorities, providing actionable insights for founders and executives aiming to scale effectively in a changing landscape.

InnovationGrowthLeadership

8 - From Pinball Machines to Productivity: The Unconventional Path to Call Center Success

Bo Jakins

Published on: 25/07/2025

In this episode of *Bridging Success*, host Bo Jakins talks with Richard Blank, CEO of Costa Rica's Call Center, about his journey of building a thriving call center in Costa Rica. Richard discusses the importance of human connection, workplace culture, and adapting to technological change, as well as his approach to employee engagement through gamification. Listeners will gain valuable insights on entrepreneurship, perseverance, and the essential role of empathy in customer service.

InnovationGrowthLeadership

6 - Understanding Consumer Needs: The Key to Successful Design and Innovation

Bo Jakins

Published on: 11/07/2025

In this episode of the "Bridging Success" podcast, host Bo Jakins interviews Ravi Sawhney, CEO and Founder of RKS Design and creator of the psycho aesthetics framework. Ravi shares insights from his career, including his work on the iconic Teddy Ruxpin toy and his human-centered design philosophy. The discussion covers the importance of understanding consumer needs, the evolution of design and innovation, and current projects at RKS Design.

InnovationLeadership

5 - Authenticity Over Everything: Why Being Real is the Key to Success

Bo Jakins

Published on: 04/07/2025

In this "Bridging Success" episode, host Bo Jakins interviews global credibility expert Mitchell Levy. They explore the importance of credibility in business and personal branding, emphasizing authenticity over the "fake it till you make it" mindset. Listeners gain actionable advice on establishing a credible presence and fostering genuine connections for long-term success.

GrowthLeadership