11 - From Corporate to Cleaning: The Bold Journey to Industry Transformation

August 15, 2025•3 min read

Redefining Commercial Cleaning: Adam Povlitz on Innovation, Leadership, and Service Excellence

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In this episode of Bridging Success, host Bo Jakins talks to Adam Povlitz, CEO of Anago Cleaning Systems, about how his leadership and innovative use of technology are transforming the commercial cleaning industry. Adam’s journey from running a multi-million-dollar operation at IBM to revolutionizing Anago’s franchise model through tech-driven customer service offers valuable lessons for entrepreneurs, business owners, and anyone seeking to scale their business with purpose. Tune in for actionable insights on servant leadership, operational efficiency, and the integration of AI and technology for long-term growth.

Scaling with Servant Leadership, Technology, and Innovation

Adam Povlitz’s success at Anago Cleaning Systems is built on a foundation of servant leadership, hands-on experience, and a deep understanding of the customer service landscape. Starting his career at IBM during the 2008 recession, Adam worked his way up from telemarketing to managing operations, learning the business from the ground up. This approach to leadership—where no task is too small—has been integral to Anago’s success. He emphasizes that leaders should prioritize the needs of their employees and franchisees, creating a culture of trust and accountability.

Technology plays a pivotal role in Anago’s service model. Adam highlights how the company uses tech solutions like AI-driven tools and proprietary platforms such as Clean Com to enhance communication and service efficiency. Clean Com allows clients to communicate instantly with cleaning staff, report issues, and receive updates—all in real-time, even across language barriers, thanks to built-in translation tools. This streamlined communication fosters a transparent, reliable service that sets Anago apart from competitors. For Adam, the key to using technology is to solve real customer pain points while improving internal processes without complicating the user experience.

Innovation at Anago extends beyond customer service—Adam is committed to constantly improving internal systems. The company is currently modernizing operations with a paperless CRM system that integrates all functions, from lead generation to invoicing. This approach not only enhances efficiency but also allows Anago to scale operations seamlessly, ensuring that as the business grows, it can continue delivering high-quality service. Adam’s focus on continuous improvement, paired with a forward-thinking approach to technology and operations, makes Anago a prime example of how traditional industries can thrive in today’s fast-paced, tech-driven world.

About Adam Povlitz

Adam Povlitz is the CEO of Anago Cleaning Systems, a leader in the commercial cleaning franchise space. With a strong background in both operations and leadership, Adam has grown Anago into one of the industry’s most innovative and customer-focused brands, using technology and servant leadership to drive exceptional service and scalable growth.

About Anago Cleaning Systems

Anago Cleaning Systems is a national commercial cleaning service provider with a strong focus on quality, reliability, and customer satisfaction. With an extensive network of franchisees, Anago has revolutionized the cleaning industry through advanced technologies, customer-centered services, and a commitment to creating a positive workplace culture. By integrating technology with human connection, Anago continues to set the standard in the commercial cleaning industry.

Links Mentioned in This Episode

Key Highlights from the Episode

How servant leadership and hands-on experience shape Anago’s culture and success
The role of Clean Com in revolutionizing client communication
Leveraging AI and technology to enhance service delivery and operational efficiency
Adam’s approach to scaling through continuous innovation and improving internal systems
The importance of a paperless, integrated CRM for modernizing operations

Conclusion

Adam Povlitz’s leadership journey at Anago Cleaning Systems offers invaluable insights for business owners looking to scale with technology, servant leadership, and a focus on customer service excellence. His ability to integrate innovation while staying true to core values provides a blueprint for entrepreneurs seeking sustainable growth and operational efficiency.

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Bo Jakins

Bo Jakins is a seasoned IT professional and entrepreneur with more than 20 years of experience building and managing technology infrastructure for growing businesses. As the founder and CEO of BridgeNet Technology Consultants, Bo has built a reputation for delivering rock-solid IT solutions that keep companies operational, secure, and scalable—especially in industries where downtime isn’t an option. Based in the Greater New Orleans area, Bo leads a team that supports organizations across the Gulf South with proactive managed IT services, cybersecurity, cloud infrastructure, and strategic technology consulting. He’s worked with businesses of all sizes, from local startups to multi-location enterprises, offering the same level of responsiveness and care no matter the scale. Bo is also the host of the Bridging Success Podcast, where he interviews high-performing B2B leaders to explore how they're solving real business challenges with smart technology, sharp execution, and a focus on people. When he’s not deep in a network diagram or interviewing a regional changemaker, Bo stays active in the community and remains passionate about helping business leaders demystify IT and build smarter, more resilient companies.

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